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What this book knows
Groups normalize misbehavior by rewriting members' moral compasses through norms, loyalty, and role structure.
obedience-and-authority
Strong links between individuals and groups can lead them to believe that misbehaviors ranging from incivility to war crimes are both acceptable and expected.
VLA-588989EE-RC-170Misbehavior is highly likely if the norms of important reference groups run counter to the norms of society in general.
VLA-588989EE-RC-071belonging
Reluctance to expose the corruption of fellow officers—the 'blue wall of silence'—is linked to officers' loyalty to their department and calling.
VLA-588989EE-RC-257Because these organizations isolate members from the rest of society, they may have a critical role in shaping their members' self-perceptions.
VLA-588989EE-RC-313self-and-identity
Tightly defined roles greatly increase opportunities for diffusion of responsibility—a common social-cognitive mechanism used to justify misbehavior.
VLA-588989EE-RC-131Once corruption becomes normalized, almost all citizenship behaviors might contribute to furthering that corruption, even mentoring new employees into corrupt schemes.
VLA-588989EE-RC-3316 published passages · book excerpt · research analysis
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