Book

Great Course The Art of Critical Decision Making

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What this book knows

Human judgment fails predictably—knowing the cognitive traps, social pressures, and structural failures lets leaders decide better under uncertainty.

Sex: Absent
Work: Primary
Learning: Present
Religion: Absent

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mind-and-cognition

Psychologists describe these systematic mistakes as cognitive biases—decision-making traps we fall into over and over, affecting experts as well as novices.
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The anchoring bias: we allow an initial reference point to distort our estimates and adjust from there, even if that starting point is completely arbitrary.
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Climbers did not want to 'waste' the $65,000 and months of training—demonstrating the sunk-cost effect even at mortal risk on Everest.
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obedience-and-authority

The Challenger accident: researchers focus on behavior and the historical evolution of catastrophic failure, not just the single momentous decision.
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work-as-meaning

Consensus—combining commitment and shared understanding—is the key to smooth implementation; commitment without understanding equals blind devotion.
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Dodge estimated his men could not outrun the fire, bent down and lit an escape fire—improvising a solution no training had anticipated.
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Illuminates

6 published passages · book excerpt · research analysis

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