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Research article

Work Motivation and Organizational Culture on Work Performance: Organizational Citizenship Behavior (OCB) as Mediating Variable

Agus Widarko; M. Khoirul Anwarodin Brotosuharto

Golden Ratio of Human Resource Management • 2022 • DOI

audience: factory-internalaudience: velaPeople Analyticsbridge (3)processed in meta-factory

Abstract

The purpose of this study was to analyze the effect of work motivation, organizational culture, organizational citizenship behavior on civil servant (ASN) performance. The sample size is 236 ASN respondents from Blitar Regency, East Java Province, Indonesia. The sampling method used is stratified proportional random sampling, which involves taking samples from the existing area and selecting progressively smaller or larger sizes. After that, it is calculated using Random Sampling using the Slovin Formula. The study stated that motivation directly affects organizational citizenship behavior (OCB). Employees with high intrinsic motivation impact organizational citizenship behavior (OCB) better because they show an attitude of working more than other employees as a form of their perspective of responsibility. Organizational culture has no direct effect on organizational citizenship behavior (OCB). Motivation directly affects performance. ASN performance is directly affected by organizational citizenship behavior. The role of OCB in mediating organizational culture on performance is not fully capable of intervening. The results of this study support the theoretical implications, namely the stronger organizational citizenship behavior (OCB), and supported by good employee work motivation; work behavior will increase. Apart from that, managerially, management can benefit from the results of this study by utilizing a combination of variables.

Keywords

Work Motivation · Organizational Culture · Organizational Citizenship Behavior (OCB) · Work Performance

Available formats

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File instances

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Models (1)

  • Work Motivation and Organizational Culture on Work Performance

    evidence: Medium

    Motivation • Work Performance

    Primary factors

    Work MotivationOrganizational CultureOrganizational Citizenship Behavior (OCB)ASN Performance

    Field domains

    Human Resource Management

Constructs (4)

  • Work Motivation

    MOT_001

    Motivation relates to the effort a person puts into pursuing a goal, closely related to worker satisfaction and job performance.

    Domains

    Motivation

    Linked models

    Herzberg's motivation theory

    Includes extrinsic and intrinsic motivation indicators.

  • Organizational Culture

    CUL_002

    A shared value system in an organization that becomes a reference for how employees carry out activities to achieve organizational goals.

    Domains

    Culture & Climate

    Includes indicators like innovation, risk-taking, and team orientation.

  • Organizational Citizenship Behavior (OCB)

    OCB_003

    An individual's contribution to exceeding the demands of the role in the workplace, involving behaviors like helping others and volunteering for extra tasks.

    Domains

    Behavior

    Includes altruism, civic virtue, conscientiousness, courtesy, and sportsmanship.

  • Employee Performance

    PER_004

    The result of work that can be achieved by a person or group of people in an organization both quantitatively and qualitatively.

    Domains

    Performance Management

    Includes quality, quantity, punctuality, presence, and cooperation indicators.

Related

Source profile (V0). This page is a thin scaffold over the factory_documents registry; richer treatment lands once the source is ingested into Vela's editorial corpus.