Research article
The Impact of Positive Verbal Rewards on Organizational Citizenship Behavior—The Mediating Role of Psychological Ownership and Affective Commitment
Xin Zhao; Yi-chun Yang; Gexin Han; Qiao Zhang
Frontiers in Psychology • 2022 • DOI
Abstract
Organizational citizenship behavior (OCB) can foster organizational competitiveness and survival especially, facing a rapidly changing environment. There are some empirical pieces of research that shed light on the effects of OCB on extrinsic rewards, since OCB, through performance appraisal, affects extrinsic rewards which will influence OCB as well. However, researchers have overlooked the reverse effect of extrinsic rewards (i.e., positive verbal rewards) on OCB. It is necessary to explore the mechanism between positive verbal rewards and OCB. This study integrated psychological ownership and affective commitment to form a structural model based on social exchange theory and cognitive evaluation theory. These results show that positive verbal rewards are positively correlated with psychological ownership, psychological ownership is positively correlated with affective commitment and OCB, and affective commitment is positively correlated with OCB. As refers to the mediating effects, psychological ownership fully mediates the relationship between positive verbal rewards and affective commitment. Furthermore, affective commitment plays a partial mediating role in the effect of psychological ownership on OCB. Accordingly, this psychological mechanism between positive verbal rewards and OCB reveals important theoretical and practical implications.
Keywords
positive verbal rewards · OCB · psychological ownership · affective commitment · cognitive evaluation theory
Available formats
research_article
File instances
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Extracted by meta-factory
Models (1)
Integrated Model of Positive Verbal Rewards and OCB
evidence: MediumMotivation • Engagement/Commitment
Primary factors
Positive Verbal RewardsPsychological OwnershipAffective CommitmentOrganizational Citizenship BehaviorField domains
Organizational BehaviorPsychology
Instruments (4)
Positive Verbal Rewards Scale
format: likertdeveloper: Andersen et al.
Constructs
Positive Verbal RewardsPsychological Ownership Scale
format: likertdeveloper: Pierce et al.
Constructs
Psychological OwnershipAffective Commitment Scale
format: likertdeveloper: Meyer and Allen
Constructs
Affective CommitmentOrganizational Citizenship Behavior Scale
format: likertdeveloper: Jiing-Lih Farh et al.
Constructs
Organizational Citizenship Behavior
Constructs (4)
Organizational Citizenship Behavior (OCB)
OCB_001A voluntary behavior of employees that goes beyond their job responsibilities and is not explicitly regulated by the company’s regular rewards systems.
Domains
MotivationPerformance ManagementLinked models
Social Exchange TheoryOCB is influenced by psychological ownership and affective commitment.
Psychological Ownership
PO_002A psychological state in which employees in an organization feel the tasks of the organization as if they were their own tasks.
Domains
MotivationOrganizational BehaviorLinked models
Social Exchange TheoryPsychological ownership mediates the relationship between positive verbal rewards and affective commitment.
Affective Commitment
AC_003An affective or emotional attachment to the organization such that the strongly committed individual identifies with, is involved in, and enjoys membership in, the organization.
Domains
MotivationOrganizational BehaviorLinked models
Social Exchange TheoryAffective commitment partially mediates the relationship between psychological ownership and OCB.
Positive Verbal Rewards
PVR_004All positive verbal or written praise, accomplishment, recognition, affirmation, etc.
Domains
MotivationPerformance ManagementLinked models
Cognitive Evaluation TheoryPositive verbal rewards enhance intrinsic motivation and are linked to psychological ownership and affective commitment.
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