Research article
Employee Performance in Terms of Organizational Commitment and Work Motivation: The Mediating Role of Organization Citizenship Behaviors
Veliana Ningrum; Harianto Respati; Harsono
Cross Current International Journal of Economics, Management and Media Studies • 2023 • DOI
Abstract
By using organizational citizenship behavior as a mediation, this study tries to show empirically how employee performance is influenced by organizational commitment and job motivation. Up to 84 workers from Probolinggo City's Food Security, Agriculture, and Fisheries Office served as the study's subjects. Because there were less than 100 people in each sample, the census approach was used for all of them. While data analysis employs path analysis, the data employed are primary data derived from the responses to questionnaires sent to respondents. The findings indicated that employee performance is influenced by organizational commitment and job motivation. Additionally, it was discovered that job motivation and organizational commitment both influence organizational citizenship behavior. Additionally, research has shown that organizational citizenship behavior influences employee performance while also acting as a buffer between organizational commitment and job motivation, and employee performance. The findings of this study suggest that organizational citizenship behavior may be utilized to predict employee performance using independent factors such as organizational commitment and job motivation.
Keywords
Organizational Commitment · Work Motivation · Employee Performance · Organizational Citizenship Behavior
Available formats
research_article
File instances
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Extracted by meta-factory
Models (1)
Organizational Commitment and Work Motivation Model
evidence: MediumMotivation • Employee Performance
Primary factors
Organizational CommitmentWork MotivationOrganizational Citizenship BehaviorField domains
Organizational BehaviorHuman Resource Management
Instruments (1)
Questionnaire with a Likert scale
Constructs
Employee PerformanceOrganizational Citizenship BehaviorOrganizational CommitmentWork Motivationreliability: Cronbach's alpha > 0.70
Constructs (4)
Organizational Commitment
ORGCOM_001A behavior based on beliefs in the organization, personal participation with the organization, and loyalty to the organization.
Domains
Organizational CommitmentMeasured using affective, continuance, and normative commitment.
Work Motivation
MOT_002What inspires or encourages people to work, influencing their performance and willingness to help others.
Domains
MotivationMeasured using physiological needs, safety and security needs, social needs, need for awards, and self-actualization.
Organizational Citizenship Behavior (OCB)
OCB_003Voluntary behavior of employees that goes beyond the call of duty and is not governed by company policies.
Domains
Organizational BehaviorMeasured using altruism, conscientiousness, sportsmanship, courtesy, and civic virtue.
Employee Performance
PERF_004A comparison of work outputs that are visible in real-time with work standards established by the business.
Domains
Performance ManagementMeasured using quality of work, quantity of work, timeliness, cooperation capability, and presence.
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