Research article
Unconscious Personnel Selection
Claude Messner; Michaela Wänke; Christian Weibel
Social Cognition • 2011
Abstract
Based on Unconscious Thought Theory, our study shows that unconscious information processing can improve the quality of personnel selection. Unconscious information processing led to objectively better decisions than conscious processing, even though two cues that often bias personnel selection were present. whereas many studies show that attractive and male job applicants are preferred, we found no gender or attractiveness bias under unconscious decision making. in contrast, conscious decision making reflected a gender bias and some evidence also points to an attractiveness bias.
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Models (1)
Unconscious Thought Theory
evidence: MediumDecision Making • Decision Quality
Primary factors
Unconscious Information ProcessingConscious Information ProcessingStereotypesHeuristic CuesField domains
PsychologyOrganizational Behavior
Constructs (4)
Unconscious Information Processing
DMJ_001A process where information is processed outside of conscious awareness, allowing for greater capacity and more adequate weighting of complex information.
Domains
Decision-Making & JudgmentLinked models
Unconscious Thought TheoryUnconscious processing is less limited by working memory capacity and helps differentiate between relevant and irrelevant information.
Conscious Information Processing
DMJ_002A process where information is processed with focused awareness, often limited by working memory capacity, leading to reliance on heuristics in complex decision-making.
Domains
Decision-Making & JudgmentConscious processing can lead to suboptimal decisions due to capacity constraints and reliance on stereotypes.
Gender Bias in Personnel Decisions
DEI_001A bias in hiring decisions that favors male over female applicants, often due to stereotypes associating men with managerial success.
Domains
DEIDecision-Making & JudgmentGender bias is influenced by stereotypes such as 'think-manager-think-male'.
Beauty Bias in Personnel Decisions
DEI_002A bias in hiring decisions where attractive job applicants are favored over less attractive ones, regardless of actual qualifications.
Domains
DEIDecision-Making & JudgmentBeauty bias is based on the 'what is beautiful is good' heuristic.
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