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Book
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What this book knows
Organizations work through people: understanding behavior, diversity, and power is the core competency of effective management.
work-as-meaning
Organizational behavior is the systematic study of how individuals and groups act within organizations where they work — OB matters for your career.
VLA-F103831B-RC-013OB studies hope to create an environment mutually beneficial to the company as well as its employees amid rapid technological and cultural change.
VLA-F103831B-RC-027obedience-and-authority
Enron, AIG, WorldCom — examples of poor judgment to outright illegal behavior — prompted Sarbanes-Oxley's eleven requirements for greater accountability.
VLA-F103831B-RC-019Companies doing a bad job in diversity management face costly litigations; the EEOC may sue on behalf of complainants regardless of outcome.
VLA-F103831B-RC-032ambition-and-status
Diverse work teams consider more alternatives and think outside the box; research shows they tend to make higher quality decisions.
VLA-F103831B-RC-031Individuals communicate less with those perceived as different and are more likely to experience emotional conflict across race, age, and gender lines.
VLA-F103831B-RC-0336 published passages · book excerpt · research analysis
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